Privacy Policy

Effective Date: 10th June 2025

PromeTechAI Innovations Private Limited (hereinafter referred to as "PrometheanTech")

Website: www.prometheanz.com

Last Updated: 10th June 2025

At PrometheanTech, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you engage with our IT services or visit our website.

1. Information We Collect

• Contact Information: Your name, email address, phone number, company name, and job title.
• Business Information: Project details, shared documentation, business requirements.
• Technical Information: IP address, browser type, device type, location based on IP.
• Usage Information: Form submissions, downloads, or interactions on our website.

2. How We Use Your Information

• Responding to inquiries and project discussions
• Providing and managing IT services
• Offering technical support and maintenance
• Improving service quality and client communication
• Fulfilling legal and regulatory obligations

3. Legal Basis for Processing (EU/UK Residents)

• Consent (where required)
• Contractual necessity
• Legitimate interests (e.g., customer communication, improvement)
• Legal compliance

4. Sharing of Information

• Internal authorized personnel
• Service providers and subcontractors
• Legal authorities (if required)
• Platform providers used in delivering services

We do not sell or rent your data to anyone.

5. International Data Transfers

Depending on your location and the nature of the services, your data may be transferred to and processed in countries where we or our service providers operate, which may include jurisdictions outside of your own. We ensure compliance with all applicable laws and safeguards for international transfers.

6. Data Security

• Encryption of data and secure infrastructure
• Role-based access controls
• Internal policies for handling sensitive information

7. Data Retention

• As long as necessary for service delivery
• To comply with legal or regulatory obligations
• Based on contractual requirements

8. Your Rights

• Access, correct, or delete your data
• Restrict or object to processing
• Withdraw consent (where applicable)
• Lodge a complaint with your data protection authority

To exercise your rights, contact us at:
📧 Email: [email protected]

9. Contact

📧 Email: [email protected]

🌐 Website: www.prometheanz.com